Customer Complaint Notice

INDUSTRY STATE BANK
PO BOX 66
INDUSTRY, TEXAS 78944

The Industry State Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against the Industry State Bank should contact the Texas Department of Banking.

The Industry State Bank also engages in the business of selling checks as an agent for American Express, which company is licensed under the laws of the State of Texas and is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Industry State Bank or American Express concerning the sale of checks activities should contact the Texas Department of Banking.

Consumers may file complaints with the Texas Department of Banking by contacting the Department through one of the means indicated below:

• In Person or U.S. Mail:
Texas Department of Banking
2601 North Lamar Boulevard, Suite 300
Austin, Texas 78705-4294
• Telephone No.: 877-276-5554
• Fax No.: 512-475-1313
• E-mail: consumer.complaints@banking.state.tx.us
• Website: www.banking.state.tx.us